Weekly Communication 11/07/2022

Dear Colleagues

Please see your weekly overview update on behalf of the Director of Adult and Community Wellbeing (DASS) and Director of Public Health (DPH)

Remittances for Provider Payments

A number of providers have expressed recently that they are only receiving remittances for payment via the post, we have been advised that the system does allow for these to be emailed, therefore if you wish to receive your 4 weekly payment remittances via email, please complete the attached survey form to notify us of the correct email addresses for these to be directed to.

Heat-Health Alert – Hot Weather Alert – Alert Level 3

Our region is now at Hot Weather Alert 3:  “There is a 90 % probability of Heat-Health Alert criteria being met between 0900 on Saturday and 2100 on Tuesday in parts of England.  Cooler air is likely across England from Wednesday through to Friday. It will still feel warm for many, and particularly the southeast will remain very warm or hot by day with warm nights. Renewed hot or very hot conditions develop during this coming weekend and into the new working week. However there remains some uncertainty at present in the extent, intensity, and duration of the renewed hot or very hot conditions at this lead time, and this alert will be kept under daily review as forecast confidence increases.”  

The actions for a Level 3, as well as the Level two are listed below.  Please can you review and take action as necessary.

Level 3 Actions 

Professional staff (all settings):

  • visit/phone high-risk people
  • reconfirm key public health messages to clients
  • advise carers to contact GP if concerns re health

Level 2 Actions 

Professional staff (all settings):

  • check high-risk people have visitor/ phone call arrangements in place
  • reconfirm key public health messages to clients
  • check client’s room temperature if visiting

Level 3 Heatwave – Action required in Health and Social Care

A Level 3 Heatwave alert is in place for Lincolnshire until Friday 15th July, which means the following actions should be taken by social care staff in order to protect themselves and service users who are vulnerable to the effects of prolonged hot weather:

·       check high-risk people have visitor/ phone call arrangements in place for welfare check-ins

·       reconfirm key public health advice with service users: Beat the Heat Poster (publishing.service.gov.uk)

·       check client/ service user room temperature if visiting

·       support staff to reduce unnecessary travel where possible

·       remind staff to follow key public health advice themselves, such as staying hydrated, particularly if working in the community

Additionally, health and social care staff in all provider settings (community, hospitals and care homes etc) should:

·       activate plans to maintain business continuity – including a possible surge in demand

·       check indoor temperatures are recorded regularly during the hottest periods for all areas where patients reside

·       ensure staff can help and advise clients including access to cool rooms, close monitoring of vulnerable individuals, reducing internal temperatures through shading, turning off unnecessary lights/equipment, cooling building at night, ensuring discharge planning takes home temperatures and support into account      

For additional advice and guidance, please visit:

·       Beat the heat: staying safe in hot weather – GOV.UK (www.gov.uk)

·       Supporting vulnerable people before and during a heatwave: for health and social care professionals – GOV.UK (www.gov.uk)

·       Looking after children and those in early years settings during heatwaves: for teachers and professionals – GOV.UK (www.gov.uk)

The Met Office issues the following Amber Weather Warning:-

  • Extreme Heat

For the following regions:

  • East Midlands
  • East of England
  • London & South East England
  • North East England
  • North West England
  • South West England
  • Wales
  • West Midlands
  • Yorkshire & Humber

Some exceptionally high temperatures are possible during Sunday and could lead to widespread impacts on people and infrastructure.

  • Population-wide adverse health effects are likely to be experienced, not limited to those most vulnerable to extreme heat, leading to potential serious illness or danger to life. Government advice is that 999 services should be used in emergencies only; seek advice from 111 if you need non-emergency health advice.
  • Substantial changes in working practices and daily routines likely to be required
  • Significantly more people are likely to visit coastal areas, lakes and rivers leading to increased risk of water safety incidents
  • Delays on roads and road closures are possible, along with delays and cancellations to rail and air travel, with potential for significant welfare issues for those who experience even moderate delays

Valid from 00:00 on Sunday, 17 July 2022 until 23:59 on Sunday, 17 July 2022

Issued by the Met Office at 13:59 on Monday, 11 July 2022

  • Supporting children during heatwaves

If you work directly with children, or support providers or services that do, there are ways you can help them cope with the effect of high temperatures during spells of hot weather. Children cannot control their body temperature as efficiently as adults during hot weather because they do not sweat as much and so can be at risk of ill-health from heat. Heat-related illness can range from mild heat stress to potentially life-threatening heatstroke; those under 4 years of age, who are overweight, or who are taking certain medication may be at increased risk of adverse effects. For helpful guidance on the symptoms of heat-related illness, as well as practical actions you can take to protect children during hot weather, please visit Looking after children and those in early years settings during heatwaves: for teachers and professionals – GOV.UK (www.gov.uk)

  • Supporting vulnerable people before and during heatwaves

Heatwaves can happen suddenly, and rapid rises in temperature affect vulnerable people very rapidly. Factors that increase a person’s risk during a heatwave include older age, chronic and severe illness, the inability to adapt behaviour to keep cool, environmental factors and overexposure. Health and social care professionals need to plan to ensure that care and support for people at risk can be accessed in the event of a heatwave. For helpful guidance on those at increased risk, the symptoms of heat-related illness, as well as practical actions you can take to protect vulnerable people before and during hot weather, please visit: Supporting vulnerable people before and during a heatwave: for health and social care professionals – GOV.UK (www.gov.uk)

DHSC Future Data Collection

DHSC is working on a future data collection from care providers, which will eventually replace the Capacity Tracker dataset that becomes mandatory from 31 July 2022. As promised at the start of the pandemic, it’s now time for the longer-term approach to be developed and co-produced with providers and other stakeholders.

Our aim is to engage closely with all stakeholders to identify and agree key data needs and look at opportunities to streamline current data collections from care providers, so that data can be captured once and shared with all those that need it. This includes providers, councils, CQC, and national government. This will add real value in gaining a full view of the challenges for the sector and reduce overall provider data burden.

Working with stakeholders from across the care sector, we held initial workshops through April and June. The aim of this first set of workshops was to identify your data needs, data concerns, the data you collect and what data you provide to different organisations.

If you were unable to attend one these workshops, or you did attend and have further feedback, you are invited to complete the following survey to share your views with us by Friday 22nd July:

Providers – Provider data survey for care providers – understanding your data needs (~20 mins) (office.com)

With kind regards


Many Thanks

Performance Support Officer
Provider Development Team

Beat the Heat Poster 2022

Beat the Heat Poster 2022