Weekly Communication – Week Commencing 02/11/23

Dear Colleagues

Please see your weekly overview update on behalf of the Director of Adult and Community Wellbeing (DASS) and Director of Public Health (DPH)

Timely Feedback on Admissions

Currently, the hospital is under increased pressure. Therefore, we kindly request that you respond to any feedback, acceptances, or declinations regarding possible admissions as a priority. This will enable our case management teams to confirm hospital discharges and ensure that space is made available in the hospital setting.

We welcome your valuable feedback and suggestions to improve the admission request process. Your input will be greatly appreciated and will help us to continually improve our processes, especially in times of increasing system pressures.

Please contact us at Providerdevelopment@northlincs.gov.uk.

Capacity Tracker Webinar – 8 November at 1.30pm

We want to talk to you!

We would like to invite you to a webinar on Wednesday 08 November to share important information that we hope you will find useful. In particular, information on why the data you share with us via the Capacity Tracker is important to us.

At the webinar in June, we shared information on updating your CQC records which many of you said was very useful. We would like to share some more insights on that as well as talk with you about the issuing of Notice of Intention and financial penalties.

We understand that some of you may have concerns about sharing your data as well as about enforcement, but through this session we hope to alleviate those concerns.

The webinar will be held on Microsoft Teams. Please find the joining details below:

Join on your computer, mobile app or room device

Click here to join the meeting

Meeting ID: 375 960 411 503 Passcode: LEX9VA

Download Teams | Join on the web

If you have any queries about this webinar, please contact capacitytracker-guidance@dhsc.gov.uk

Care England Update

100% of care providers have reduced energy costs:
Care providers are not generally energy experts and often rely on energy broker integrity to help them make the best possible energy renewal decisions, and it is therefore shocking to see that care providers using the Care England energy renewal framework, have saved up to 80% on their existing broker renewal proposals, saving up to tens of thousands of pounds per location. Focus Energy Services, working in partnership with Care England have been able to reduce 100% of energy renewal quotations on hundreds of gas and electricity renewals since January 2023.  If you have an energy renewal between now and 2026, you can benefit from reduced energy cost renewals.  Further information on the millions of pounds also recovered by Focus for care providers for overcharges and billing inaccuracies, along with a link to access the Care England energy rates, can be found here.Temp agency worker and medical and cleaning consumables savings of up to 24% Care England is launching further savings in the coming weeks, such as up to 20% off the cost of temporary agency rates, and up to 24% off the cost of medical and cleaning consumables, as well as reducing the cost of waste disposal. If you would like further information on any of these initiatives, please register or review a range of support, discounts, and offers here.

Domestic Abuse Partnership Board Communication

International Men’s Day – Sunday 19th November 2023

 This year, International Men’s Day is held on Sunday 19th November. The three core themes for International Men’s Day in the UK which are used every year to help maximise participation are:

  • Making a positive difference to the wellbeing and lives of men and boys.
  • Raising awareness and/or funds for charities supporting men and boys’ wellbeing.
  • Promoting a positive conversation about men, manhood and masculinity.

Welcome to the home of International Men’s Day in the UK (ukmensday.org.uk)

Each year nearly 2 million people in the UK suffer some form of domestic abuse – 600,000 male victims (4% of the population). On average victims at high risk of serious harm or murder live with domestic abuse for 2-3 years before getting help 2023 Theme | International Men’s Day UK (ukmensday.org.uk) It is apparent men are also affected by domestic abuse, honour based abuse, forced marriage, stalking and more, and we need to ensure that men are provided with appropriate support to overcome the effects of domestic abuse.

In North Lincolnshire, over 50% of victims of domestic abuse related crime and over 50% of victims who access domestic abuse support are under the age of 35. 71% of victims of domestic abuse related crime in North Lincolnshire are female and 29% are male, yet only 8% of those accessing domestic abuse support are male Domestic Abuse Strategy 2021/24 (northlincssab.co.uk)

The Blue Door are a specialist service which provides support to anyone that has experienced domestic abuse and sexual violence in North Lincolnshire, through a variety of advocacy, outreach workers, groups and programmes. You can contact The Blue Door by ringing: 0800 197 4787 (helpline), 01724 841 947 (office), or by email: info@thebluedoor.org. For more information, please visit: The Blue Door

Respect Men’s Advice Line is a confidential helpline, email and webchat service for male victims of domestic abuse. They offer advice and emotional support to men who experience abuse, and signpost to other vital services that help men keep themselves (and their children) safe. You can contact the Men’s Advice Line by telephone: 0808 8010 327, by email: info@mensadviceline.org.uk, or by visiting: Get In Contact With Us | Men’s Advice Line UK (mensadviceline.org.uk)


Supporting Male Victims of Domestic Abuse Day – 2nd November 2023

ManKind Initiative has set aside Thursday 2nd November for ‘Supporting male victims of domestic abuse day’ campaign – #MenYouAreNotAlone. In 2022, over 100 police forces, councils, charities, service providers and the Domestic Abuse Commissioner took part. The aim of this year’s campaign is to encourage more men to come forward, and for those around them to support them to do so.

1 in every 6 to 7 men will become a victim of domestic abuse at some point in their lifetime. This abuse can come in many different forms and includes:

  • Physical or sexual abuse
  • Violent or threatening behaviour
  • Controlling or coercive behaviour
  • Economic abuse
  • Psychological, emotional, or other abuse

Men trying to escape domestic abuse make up 1 in 3 victims of domestic abuse and make up 1 in 4 victims of domestic abuse-related offences reported to the police (26%), yet only make up 1 in 20 victims accessing support from their local commissioned domestic service (community/IDVA-based service). We need to encourage more men to seek help from their local services including those designed specifically for men.

To find out more information about this year’s campaign including how you can help, please visit: Supporting Male Victims of Domestic Abuse Day – ManKind Initiative

2nd of November will also be celebrated at a local level, in partnership with the Police and Crime Commissioner and The Blue Door, with lots of promotional material available on websites, live boards and social media.
If you want to find out more, please email: da-partnershipboard@northlincs.gov.uk 

 Trans Awareness Week – 13th-19th November 2023

Trans Awareness Week is taking place 13th-19th November 2023, and it helps raise the visibility of transgender people and address issues members of the community face. Transgender survivors or non-binary survivors of domestic abuse may experience disproportionately high rates of intimate partner violence or relationship abuse compared to cisgender or non-transgender individuals.

Intimate partner violence and sexual abuse is prevalent among transgender and non-binary survivors. Transgender victims of intimate partner violence are more likely to experience threats, intimidation, harassment, and violence. Emotional or verbal abuse that transgender and non-binary survivors might experience includes:

  • Using incorrect or offensive pronouns such as ‘it’ to refer to the transgender partner.
  • Ridiculing the transgender partner’s body or appearance.
  • Telling the transgender partner that he or she is not a real man or woman.
  • Ridiculing the transgender partner’s identity as ‘bisexual, trans, femme, butch, gender queer,’ etc.

Although the response to LGBTQ+ victims of domestic abuse is gradually improving, more work needs to be done Domestic abuse and its impact on transgender (thehotline.org)

Galop is the UK’s LGBTQ+ anti-abuse charity. They work directly with thousands of LGBTQ+ people who have experienced abuse and violence every year. Galop specialises in supporting LGBTQ+ victims and survivors of domestic abuse, sexual violence, hate crime, honour-based abuse, forced marriage, and so-called conversion therapies. They are a service run by LGBTQ+ people, for LGBTQ+ people, and the needs of our community are at the centre of what they do. 

To find out more about Galop, please visit: Galop_A4_IsolatedPlace_Report_2023_Final.pdf

You can contact the Galop Helpline on: 0800 999 5428 or by email: help@galop.org.uk

The Galop Team are also available via webchat – for more information, please visit: Helplines – Galop the LGBT+ anti-abuse charity – Galop


Hollie Guard Extra App – FREE full access to the app’s features

Hollie Guard Extra is a phone app which provides victims of domestic abuse and vulnerable people with a discreet alarm activation supported by a proven and Police approved 24/7 monitoring and immediate response service. The system safeguards those at risk. Hollie Guard Extra also enables automatic incident and evidence recording and anonymised data gathering from victims on mass scale. Hollie Guard, now downloaded by over 140,000 people, is recommended by police forces across the country for those experiencing domestic abuse and stalking. 

Providing extra piece of mind, Hollie Guard Extra is there to allow users to have a better sense of security no matter the scenario, with a 24/7 monitoring centre keeping them safe: 

  • Alert – simple and effective way to notify friends and family you are in danger, through a simple shake of the phone. 
  • Evidence capture – captures vital evidence to increase conviction rates in VAWG, DA and stalking cases.
  • Anonymous data – Hollie Guard can provide high level data insights into VAWG activity in your area. 
  • 24/7 monitoring – users have a monitoring centre on standby 24/7 to call them and check on their safety, giving greater peace of mind. 


In North Lincolnshire, there are several commissioned agencies (Humberside Police, The Blue Door, Victim Support) with voucher codes which allow FREE access to all the features of the Hollie Guard app, available to those who are the most vulnerable. For more information about the voucher codes, please contact the commissioned agencies directly.


For more information about the Hollie Guard Extra App, please refer to documents attached in this email.  


Ending violence against women and girls starts when we #ChangeTheStory – White Ribbon Day 25th November 2023 

This White Ribbon Day we are committed to #ChangeTheStory for women and girls to live their lives free from the fear of harassment, abuse and violence. Are you? 



Culture change doesn’t happen overnight, but we can end men’s violence against women and girls in our lifetimes. This year, the WRUK are encouraging individuals and organisations to make consistent choices and actions to #ChangeTheStory for women and girls, so that they may live their lives free from the fear of violence.  

The WRUK are calling on all organisations and individuals to #ChangeTheStory for women and girls. This starts with challenging the seemingly ‘harmless’ attitudes and behaviours that perpetuate violence for women and girls. 


The WRUK have designed a number of resources for this year’s campaign including a poster, desktop savers, Teams/Zoom backgrounds and email signature. 


For more information about this year’s White Ribbon Day and to access the campaign resources, please visit: White Ribbon Day 2023 — White Ribbon UK 

Economic abuse and the impact for victims / survivors and their children – FREE online event


This online training is aimed at all practitioners, and it will take place on Friday 24th November 9:30am – 12:45pm, via MS Teams.During the event you will hear from Rachel Williams who has a lived experience of domestic abuse, and Jayne Mercer who will talk about destitute domestic violence concession (DDV). You will also learn about rights and routes for migrant workers and watch a performance by the Certain Curtain Theatre Company, titled ‘Life sentence.

To book your place on one of the training events, please visit: Economic Abuse and the Impact for Victims / Survivors and their Children Tickets, Multiple Dates | Eventbrite

If you require further information about this learning event, please email da-partnershipboard@northlincs.gov.uk For more useful information and resources about safeguarding adults and domestic abuse, please visit the NLSAB website www.northlincssab.co.uk Please disseminate widely across your organisation.


Safeguarding Adults Board Communication


New Learning from Safeguarding Adults Reviews (SARs) Briefing – Mrs. Webster – New learning resource added to the NLSAB website

Safeguarding Adults Reviews (SARs) are a statutory requirement for Safeguarding Adults Boards (SABs). Safeguarding adult practice can be improved by identifying what is helping and what is hindering safeguarding work, in order to tackle barriers to good practice and protect adults from harm.
The NLSAB have recently created a new ‘learning from SARs briefing – Mrs. Webster’, which has now been added to the NLSAB website: Learning-from-SARs-FINAL-October-2023.pdf (northlincssab.co.uk) (a copy has also been attached in this email).
This document is based on a published SAR – Mrs. Webster, who sadly passed away in November 2017. Mrs. Webster was ‘a Yorkshire woman’ who lived independently until she was 80. In 2015, Mrs. Webster was assessed as needing 24-hour care, and she moved into a residential care home. In the space of ten months, Mrs. Webster experienced 34 falls and in the days leading to Mrs. Webster’s passing, there was a failure to diagnose her injury in a timely manner, which turned out to be a significant fracture of the spine.
The new ‘learning from SARs briefing’ explores the missed opportunities and recommends a number of improvements. It also creates a time for reflection on one’s own practice and prompts the reader to assess preparedness for potentially similar situations.  
The learning briefing also includes useful links to other resources associated with the theme of the SAR, such as free online course ‘understanding mental capacity’, safeguarding threshold and risk matrix document, two 7-minute briefings, and more.
To access the new ‘learning from SARs briefing – Mrs. Webster’, please click on this link: Learning-from-SARs-FINAL-October-2023.pdf (northlincssab.co.uk)
Alternatively, you can scan the below QR code:
A copy of the learning briefing has also been attached in this email.
To access the other ‘learning from SARs’ briefings, please visit: North Lincs SAB | Training – North Lincs SAB

Interfaith Week North Lincolnshire 12th to 19th November 2023 – Exploring the journey of different faiths

Interfaith week is now even more important, helping communities come together in these challenging times. This week is an opportunity to find out more about the faith of others, and to celebrate the diversity of Scunthorpe and all the richness that it brings to our community. 
There is a number of events planned for this year’s Interfaith Week, including children and young people’s art competition. The series of events is for everyone, those with faith and those with none: we all travel on the path of life. All events are FREE. 
For more information about this year’s Interfaith Week, please refer to the posters attached in this email.

Carers Rights Day – 23rd November 2023

Carers Rights Day is a national day for raising awareness of the rights of unpaid carers. This year it is being held on Thursday 23rd November. This offers an opportunity to highlight the rights and entitlements to carers themselves, as well as raising awareness across services, organisations and communities. 
Carers Rights Day is also about informing carers where they can access information and support to meet their needs. The Carers’ Support Service helps all adult carers living in North Lincolnshire. They offer information, emotional support, peer support groups, training, counselling and befriending, as well as advice on how you can become more ‘carer aware’ and how to effectively support carers. 
For more information about this year’s Carers Rights Day, please visit: Carers Rights Day | Carers UK
To find out more about the Carers Support Service, please visit: Home – Carers Support Service (carerssupportcentre.com)
You can contact them directly by ringing: 01652 650 585 or emailing: info@carerssupportcentre.com 
To find out more about the Carer’s Needs Assessment, and for information about how to request it, please visit: Carer’s assessment | Carers UK

Modern Slavery and Human Trafficking in the UK: Know It, See It, and Respond… – FREE online training

‘Modern slavery and human trafficking in the United Kingdom: Know it, see it, and respond…’ is a FREE 30-minute interactive online learning course aimed at anyone who wants to learn more about the prevalence of modern slavery and human trafficking in the UK, and what steps they can take to prevent and report these crimes.
Learning objectives are to:
  • Define modern day slavery and human trafficking through concepts of ‘acts, means, and purpose.’
  • Describe the pervasiveness of and types of modern day slavery and human trafficking in the UK.  
  • Identify the common victim vulnerabilities, signs, and indicators of modern day slavery and human trafficking.
  • Apply appropriate action steps if a potential modern slavery human trafficking situation is identified.
For more information about this FREE online learning and to access the course, please visit: Hope for Justice Learning Academy – UK | Modern Slavery and Human Trafficking in the United Kingdom: Know It, See It, and Respond…


IStumble – FREE post fall assessment tool with enhanced innovation

IStumble is an algorithm and app used to determine the appropriate course of action in the occurrence of a fall. The algorithm provides clear instructions on when to call for an ambulance or use aids and manual handling to lift the person from the floor, and it is a great addition to supplement your existing knowledge and skills.
IStumble empowers you to to make good decisions around when to lift a fallen person and when to call an ambulance. Used in conjunction with lifting cushions, the combination safeguards people by providing a safe, dignified lift for elderly, frail and disabled people who have fallen to the floor.
IStumble is a nationally recognised tool, it has had over 140,000 downloads and is accredited by Orcha for use within the NHS.
To find out more about IStumble including information on how to download and use the tool, please visit: ISTUMBLE APP – Help with Falls Management | Mangar UK (mangarhealth.com)

FREE Fraud and Cybercrime Awareness Training


The North Lincolnshire Safeguarding Adults Board are partnering up with the Voluntary Action North Lincolnshire (VANL) and the FraudWatch project to deliver a number of face-to-face and online fraud and cybercrime awareness training sessions.

The aim of the training is for attendees to develop an understanding of the consequences of fraud and cybercrime. The objectives of the training are to identify the types of fraud and cybercrime, and to identify the signs of fraud and cybercrime victims.


Training dates and times:

Face-to-face sessions will take place on Friday 3rd November 2023, at Church Square House, Scunthorpe, DN15 6NL.


Times available:

  • Session 1: 9:30am-10:30am
  • Session 2: 11am-12pm
  • Session 3: 1pm-2pm
  • Session 4: 2:30pm-3:30pm

Online sessions (MS Teams) will be held on Tuesday 7th November 2023.


Times available:

  • Session 5: 10am-10:30am
  • Session 6: 10:45am-11:15am
  • Session 7: 11:30am-12pm
  • Session 8: 1pm-1:30pm
  • Session 9: 1:45pm-2:15pm
  • Session 10: 2:30pm-3pm
  • Session 11: 3:15pm-3:45pm


To book your FREE place, please complete our training booking form which can be accessed via the link below:




Alternatively, you can book your space by scanning the QR code:



If you have any queries, please contact SafeguardingAdultsBoard@northlincs.gov.uk or Martyna.Kluska@northlincs.gov.uk


Your safeguarding journey – NLSAB website feedback feature


Earlier on in the year, the NLSAB created three safeguarding adults feedback forms, which are now available on our website. The feedback feature allows us to evaluate our safeguarding adults arrangements and adapt our practice in a timely manner.

The three forms are:

You can also access the forms by scanning the below QR codes: