Weekly Communication – Week Commencing 11/12/23

Dear Colleagues

Please see your weekly overview update on behalf of the Director of Adult and Community Wellbeing (DASS) and Director of Public Health (DPH)

Outbreak Reporting

To remind care homes all outbreaks require reporting in the first instance to Sarah Coult, Nurse Lead for Primary Care and IPC, North Lincolnshire Health and Care Partnership – 07912 269933, email: sarah.coult@nhs.net or if Sarah is not available Hazel Moore, Head of Nursing, North Lincolnshire Health and Care Partnership –  07522 226 709, email hazelmoore@nhs.net

Outbreaks should also be reported to North Lincolnshire Provider Development Team – providerdevelopment@northlincs.gov.uk

Depending on what the outbreak is care homes also may need to contact UKHSA – 0113 3860300 and CQC.

Medicine Matters Newsletter

Please see attachment at the top of this email.

Being prepared for CQC inspection seminar

Tuesday 23 January 2024 I 10:00 – 15:30 I Zoom

With inspection changes coming, this seminar brings together frontline managers to learn about the step-by-step ways to be ready to evidence that your service meets CQC expectations to achieve a Good or Outstanding rating. Discover practical ways to prepare for inspection and evidence the quality care you’re providing.

CQC is Changing

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­The independent regulator ofhealth and social care in England

CQC is changing

08 December 2023

A regular update for providers and professionals about the changes we’re making to how we work


This week we started using our new assessment approach across our South region. This is part of a staged rollout and over the next few months we’ll start using our new assessment approach in other parts of the country.

What can providers do to prepare

Read more on provider relationships with CQC

How we’ll manage our relationship with services

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When we roll out our new assessment approach in your area, the relationship you have with our teams will change.

We’ve published a new update to describe how relationships will work.

Local authority assessments – implementing our new approach

Photograph of a young person using an electric wheelchair. A person crouches beside them and talks to them at their level

Today, following government approval, we’ve published our updated guidance for assessing local authorities.

The guidance will support local authorities to understand how we will assess them. We have also published the information return content to help local authorities understand what we will request when we start an assessment.

We will be starting to issue the first notifications and information returns to local authorities during next week. For more information, please click on the link below.

Read more on our local authority assessments

New provider guidance now available

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We’ve published two new pieces of guidance to help providers prepare for our new assessment approach.

Overview of our assessment process

We’ve published a quick guide to give an overview of how assessments will work under our new approach. We want this guide to help illustrate the different parts of our assessment approach and what each will feel for providers.

Read the guidance

The level at which we will rate

This guidance describes the levels will publish ratings for and how that differs for specific types of services. The guidance also describes how we’ll aggregate ratings across different levels.

Read the guidance

Share your feedback on our new guidance

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As we roll out our assessment approach we will ask providers for feedback and use it to update and develop our guidance.

Share your feedback on our two new pieces of guidance.

Feedback on how assessments will work guidance

Feedback on the levels we’ll rate guidance

Subscribe to our new WhatsApp channel

Connect with us

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We’re England’s independent health and adult social care regulator.

Join our digital participation platform for providers and professionals to:

  • get involved in CQC’s work
  • help inform policies
  • take part in discussions
  • test new products


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Deprivation of Liberty Safeguards (DoLS) – App

Edge Training have published a DoLS App, which is available now in the App Store (search DoLS App) or Google Play (search DoLS) it is 99p.

The app contains a general overview of DoLS. Content includes: the key legal criteria such as the ‘acid test’, time limits, forms, process, and rights. It also includes numerous resources to aid learning such as short, animated videos, tables, and a quiz.

Plus, links to additional free resources and one click access to the statutory Codes of Practice and our popular DoLS case law summary sheet.The App is written by the authors of the Amazon bestseller, The Deprivation of Liberty Safeguards Handbook, Steven Richards and Aasya F Mughal.