Weekly Communication – Week Commencing 11/12/23
Dear Colleagues
Outbreak Reporting
To remind care homes all outbreaks require reporting in the first instance to Sarah Coult, Nurse Lead for Primary Care and IPC, North Lincolnshire Health and Care Partnership – 07912 269933, email: sarah.coult@nhs.net or if Sarah is not available Hazel Moore, Head of Nursing, North Lincolnshire Health and Care Partnership – 07522 226 709, email hazelmoore@nhs.net
Outbreaks should also be reported to North Lincolnshire Provider Development Team – providerdevelopment@northlincs.gov.uk
Depending on what the outbreak is care homes also may need to contact UKHSA – 0113 3860300 and CQC.
Medicine Matters Newsletter
Please see attachment at the top of this email.
Being prepared for CQC inspection seminar
Tuesday 23 January 2024 I 10:00 – 15:30 I Zoom
With inspection changes coming, this seminar brings together frontline managers to learn about the step-by-step ways to be ready to evidence that your service meets CQC expectations to achieve a Good or Outstanding rating. Discover practical ways to prepare for inspection and evidence the quality care you’re providing.
CQC is Changing

The independent regulator ofhealth and social care in England
CQC is changing
08 December 2023
A regular update for providers and professionals about the changes we’re making to how we work

This week we started using our new assessment approach across our South region. This is part of a staged rollout and over the next few months we’ll start using our new assessment approach in other parts of the country.
What can providers do to prepare
- Read provider guidance on our new approach to assessment.
- Make sure your contact details are up to date, and the right people in your organisation are subscribed to our email newsletters to get the latest information.
- Watch our videos and webinar recordings on our new regulatory approach.
- Sign up to attend our webinars when we advertise them.
- Join our digital engagement platform to share feedback on our new approach.
Read more on provider relationships with CQC
How we’ll manage our relationship with services

When we roll out our new assessment approach in your area, the relationship you have with our teams will change.
We’ve published a new update to describe how relationships will work.
Local authority assessments – implementing our new approach

Today, following government approval, we’ve published our updated guidance for assessing local authorities.
The guidance will support local authorities to understand how we will assess them. We have also published the information return content to help local authorities understand what we will request when we start an assessment.
We will be starting to issue the first notifications and information returns to local authorities during next week. For more information, please click on the link below.
Read more on our local authority assessments
New provider guidance now available

We’ve published two new pieces of guidance to help providers prepare for our new assessment approach.
Overview of our assessment process
We’ve published a quick guide to give an overview of how assessments will work under our new approach. We want this guide to help illustrate the different parts of our assessment approach and what each will feel for providers.
The level at which we will rate
This guidance describes the levels will publish ratings for and how that differs for specific types of services. The guidance also describes how we’ll aggregate ratings across different levels.
Share your feedback on our new guidance

As we roll out our assessment approach we will ask providers for feedback and use it to update and develop our guidance.
Share your feedback on our two new pieces of guidance.
Feedback on how assessments will work guidance
Feedback on the levels we’ll rate guidance
Subscribe to our new WhatsApp channel
Connect with us
Join our digital participation platform for providers and professionals to:
- get involved in CQC’s work
- help inform policies
- take part in discussions
- test new products
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Deprivation of Liberty Safeguards (DoLS) – App
Edge Training have published a DoLS App, which is available now in the App Store (search DoLS App) or Google Play (search DoLS) it is 99p.
The app contains a general overview of DoLS. Content includes: the key legal criteria such as the ‘acid test’, time limits, forms, process, and rights. It also includes numerous resources to aid learning such as short, animated videos, tables, and a quiz.
Plus, links to additional free resources and one click access to the statutory Codes of Practice and our popular DoLS case law summary sheet.The App is written by the authors of the Amazon bestseller, The Deprivation of Liberty Safeguards Handbook, Steven Richards and Aasya F Mughal.
Many Thanks
Performance Support Officer
Provider Development Team