Accessibility statement for www.proudtocarenorthlincs.co.uk

This website is run by North Lincolnshire Council. We want as many people as possible to be able to use this website. That means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

you cannot modify the line height or spacing of text
quick job search form is difficult to navigate using just a keyboard

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Proud to Care Team
Email: proudtocare@northlincs.gov.uk

We’ll consider your request and get back to you in 2 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, please contact us by doing the following:

Add the website address for the page you’re having problems accessing.
Let us know your issue.
Proud to Care Team
Email: proudtocare@northlincs.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

North Lincolnshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Job Search (Home page) missing descriptions and labels. This fails WCAG 2.1 A success criterion 1.3.1 (info and relationships), 3.3.2 (labels or instructions) and 4.1.2 (name, role, value). We’ll aim to fix this issue or provide further details by the end of October 2020.

Non-distinguishable landmarks in footer. This fails WCAG 2.1 A success criterion 1.3.5 (info and relationships). We’ll aim to fix this issue or provide further details by the end of October 2020.

How we tested this website

This website was last tested on 18 September 2020. The test was carried out by Bristol City Council – Bristol Design using a range of automated software.

We tested: