Job roles

Support Workers are similar to Care Assistants but there is more focus on independent living.

They can either work in residential homes or may work for individuals in their own home. In addition to the role of the Care Assistant duties may include:

• Providing help in organising and attending appointments
• Processing bills or helping with housing and advice
• Helping people go shopping and getting out to do things they enjoy

The role of Team Leader or Senior Care Assistant would include the duties of a care assistant but also hold some additional responsibilities such as:

• Supporting and encouraging a team of care assistants
• Completing reviews of staff and ensuring they are delivering quality care
• Any additional duties assigned by the home manager
• Regularly assessing service users and looking for changes in their care needs

The role of Deputy/Assistant Care Manager can be based either in a residential home or as a manager of a team of carers for a domiciliary care provider. Duties include:

• Manage and co-ordinate day to day running of the service
• Ensure high levels of care and service being offered by staff
• Work with other care/health professionals
• Monitor and uphold quality standards of the service
• Support the registered manager

Rota coordinators are responsible for ensuring a service is fully staffed at all times.

This involves putting together shift patterns for each member of staff and identifying any issues. Duties include:

• Raising any staffing issues and absences
• Arranging cover for shifts needed
• Working with local agencies to find staff if cover not available
• Other roles could include admin, finance, HR, and marketing

These are just a few of the varied and interesting roles in care. All will help you develop transferable skills and are incredibly rewarding.

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